Skip to content
Clinical Trials – home
Your request

What happens after you submit your request?

A clear, step-by-step look at the journey your request takes – so you know exactly what to expect, and feel confident every step of the way.

Jump to FAQ →

Your request, step by step

From the moment you press submit to the first conversation with a research site

  1. 01

    Request received

    After you submit the form, we receive your request together with the contact details you provided. Nothing else is needed from you at this stage.

  2. 02

    Contact from our team

    Within a few days, our team will contact you by email. In most cases, we will ask you to confirm:

    • which clinical trial your request relates to
    • the location where you would be able to participate in the trial
  3. 03

    Contact with research sites

    After speaking with you, we forward your request to the appropriate research sites conducting the clinical trial.

  4. 04

    Sharing your contact details

    If a research site confirms that it is still recruiting participants, we share the contact details you provided in the form with that site – so they can reach out to you directly.

  5. 05

    Contact from the research site

    The research site conducting the trial may then get in touch with you:

    • By phone
    • By email

    During this contact, you may receive detailed information about the trial and, if applicable, an invitation for an initial visit to assess whether you may qualify for the trial.

  6. 06

    Updates on the progress

    Throughout the process, we keep you informed by email – including a clear notification when your contact details are about to be shared with a research site. You are never left wondering where things stand.

Important to know

The site decides eligibility

The decision about eligibility for a clinical trial is always made by the research site conducting the trial and the physicians responsible for it – never by us.

We keep things smooth

We do our best to ensure the entire process runs as smoothly as possible – and that you are clearly informed about each and every step along the way.

Existing partners are faster

If we already cooperate with a particular research site, forwarding your details may be quicker – the site is already verified and we hold up-to-date contacts for its team.

Frequently asked questions

The questions patients ask us most often

Clinical Trials Concierge

Prefer not to search? Our Concierge searches the trials for you.

Tell us about your condition – we search every trial in Europe and connect you with the right site.